How BASH Services Aligned Operations with Reality using Odoo

The Challenge

Quality in a Price-Driven Market In Jordan's commercial cleaning and pest control market, many companies compete strictly on price. For a market leader like BASH Services, which invests heavily in ISO 9001 certifications and specialized IRATA rope-access teams, the challenge was demonstrating value.

They had the highest standards in the field, but they needed a digital backbone to prove it. Managing complex scheduling for pest control, high-rise facade maintenance, and janitorial staff required more than spreadsheets—it required an integrated ecosystem.

The Solution

Documenting Reality with Odoo STRIDE Business Solutions partnered with BASH to implement an Odoo ERP architecture that mirrors their operational excellence.

• Field Service Management: We moved their scheduling online, ensuring that every "Light Trap" check and "Bird Control" installation is tracked and logged.
• Transparent Reporting: The system now generates clear, data-driven reports for BASH's clients. Instead of just claiming quality, BASH can now show the data behind their work, from arrival times to job completion details.
• Integrated Accounting: Connecting operational delivery directly to invoicing, eliminating billing errors and delays.

The Result

Peace of Mind as a Service. By digitising their operations, BASH Services closed the gap between "Sales Promises" and "Operational Reality." Clients no longer have to chase updates; they have full visibility.

As BASH puts it: "We rely on Odoo ERP to keep every detail organized... giving our clients full visibility over the work we do."